❓Frequently Asked Questions (FAQ)
We want to make sure you have all the answers you need. Here's a helpful guide to our most common questions:
❓What’s included in the sticker set?
Each sticker set includes:
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200 stickers (20 sheets × 10 stickers per sheet)
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Fully customizable with your name, logo, or event theme
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Options for matte, glossy, or waterproof paper
❓Can I request custom designs or themes?
Absolutely! Whether you have a clear idea or just a concept, we’ll create a design that fits your needs. Message us to start your design.
❓What’s the turnaround time?
Production usually takes:
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3–5 business days, depending on the order size and design complexity.
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Rush orders may be available—just ask!
❓Do you offer refunds or cancellations?
Because each item is made-to-order:
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Refunds/cancellations are only accepted before production starts.
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Please contact us within 12 hours if you need to make changes.
❓How will I receive my files or products?
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Digital files (songs, invitations, etc.) will be sent via Google Drive or download link.
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Printed items are shipped by mail or available for local pickup (Shōbara-shi area only).
❓**What’s included in the AI-generated songs?**
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Custom songs created using Suno AI Pro
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You can choose the theme (birthday, love, business, etc.)
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You'll receive:
✔️ Audio file (MP3 or WAV)
✔️ PDF certificate of use
Still have questions?
Send us a message or contact us directly through the Contact page or social media links in the footer.