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Frequently Asked Questions (FAQ)

We want to make sure you have all the answers you need. Here's a helpful guide to our most common questions:

What’s included in the sticker set?

 Each sticker set includes:

  • 200 stickers (20 sheets × 10 stickers per sheet)

  • Fully customizable with your name, logo, or event theme

  • Options for matte, glossy, or waterproof paper

stickerset

Can I request custom designs or themes?

 Absolutely! Whether you have a clear idea or just a concept, we’ll create a design that      fits your needs. Message us to start your design.

customdesigns

What’s the turnaround time?

 Production usually takes:

  • 3–5 business days, depending on the order size and design complexity.

  • Rush orders may be available—just ask!

turnaroundtime

Do you offer refunds or cancellations?

 Because each item is made-to-order:

  • Refunds/cancellations are only accepted before production starts.

  • Please contact us within 12 hours if you need to make changes.

refunds

 ​​How will I receive my files or products?

  • Digital files (songs, invitations, etc.) will be sent via Google Drive or download link.

  • Printed items are shipped by mail or available for local pickup (Shōbara-shi area only).

receive files or products

​​❓**What’s included in the AI-generated songs?**

  • Custom songs created using Suno AI Pro

  • You can choose the theme (birthday, love, business, etc.)

  • You'll receive:
    ✔️ Audio file (MP3 or WAV)
    ✔️ PDF certificate of use

ai-songs

Still have questions?

Send us a message or contact us directly through the Contact page or social media links in the footer.

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